We host, you earn.

Not if you work with the right people. We handle everything from professional photography and listing creation through to guest communications, bookings, housekeeping and maintenance. Most of our owners spend less than two hours a month on anything property-related. If you haven't heard from us, that's usually good news

Most of our owners started exactly where you are. You don't need to understand pricing algorithms, platform rules or how to write a listing. That's our job. We'll explain everything clearly at each stage and you'll never feel like you should already know something you don't.

We'll give you a realistic earnings estimate before you commit based on your property type, location and time of year. We model occupancy conservatively rather than using best-case figures because we'd rather you're pleasantly surprised than disappointed. Most owners on Host Plus cover their management costs within the first few months and build from there.

Seasonal variation is real and we'll show you exactly what it typically looks like for properties similar to yours before you commit, so you can plan your finances properly. Dynamic pricing helps by adjusting rates to attract bookings during quieter periods rather than leaving nights empty. Most owners find winter is slower but rarely dead. We have a strong track record of delivering above-market returns in the off season and we'll show you the numbers to prove it.

Honestly, some of those stories are true of certain operators. The things that tend to go wrong are different cleaners showing up at every changeover with no knowledge of your home, management teams based hundreds of miles away who can't respond quickly when something needs attention and problems that quietly grow because nobody flagged them early enough. We've built the business specifically around fixing those three things. Every property has a dedicated housekeeper who knows it personally, your account manager is local and easily contactable and we flag issues proactively before they become expensive.

We'd point you to our reviews, 5 star rated by owners and a 4.8 average guest rating across 20,000+ stays. We're also happy to connect you with existing owners who can tell you honestly what working with us is like day to day, including the times things haven't gone perfectly and how we handled it.

That's exactly the right question to ask any management company. Our account managers carry a deliberately small number of properties so they genuinely know each one, know the owner and are personally accountable for how it performs. You're not a ticket in a queue. If something goes wrong at your property your account manager knows about it before you do and already has a plan.

We charge a straightforward percentage of your rental income. This is calculated on the payout from each platform we advertise on (after their fees). No setup fees, no admin charges with us. The percentage depends on your property and service level and we'll confirm this clearly before you commit to anything. We'd rather have an honest conversation about fees upfront than have you discover surprises later.

It depends on your situation and we'll tell you honestly if we don't think it stacks up for yours. Where full management consistently wins is on net income after accounting for your time, the cost of mistakes and the occupancy gap between professionally managed and self-managed properties. We're happy to model this for your specific property so you can make the decision with real numbers rather than assumptions.

Owners are paid monthly with a clear statement showing income per booking, our management fee, cleaning fees, and any maintenance costs incurred. You receive a single net payout with everything already deducted, so your monthly earnings are always straightforward to track. We're happy to share a sample statement before you commit so you know exactly what to expect. No surprises, no chasing. Just a clear picture of what your property earned each month.

We list your property across Airbnb, Booking.com, Vrbo and other major platforms and we know exactly how to make listings perform, from professional photography and well-crafted descriptions to image sequencing, pricing and amenity presentation. We've been ranked among the top Superhosts in Europe and invited to Airbnb's UK and Northern Europe summits, which gives us insight into how the platforms work that most operators simply don't have. Beyond the platforms, your property is also promoted through our direct booking site, email newsletters to a database of returning guests and our social media channels. The goal is never just impressions. It's the right guests finding your home, booking it and coming back.

We start by meeting you at the property to get to know your home properly and understand your goals, preferences, and anything that matters to you about how it's managed. From there we arrange professional photography, create and optimise your listings, and in most cases have you live and taking bookings within two weeks. There's no setup fee. If your property needs any preparation before it's guest ready we can advise on that too, including on interior design and styling. We can manage small and large projects directly or connect you with trusted local suppliers depending on what suits you best.

Each property has a dedicated housekeeper who knows it personally. They work through a custom checklist specific to your home after every stay, check for damage, replenish consumables and upload photos to our housekeeping app. Laundering of linens, towels and everything else is included in the changeover cost which we'll confirm for your property specifically. You'll never arrive to find something wasn't noticed. That's what having someone who genuinely knows your property makes possible.

Yes. We recruit, train and onboard a dedicated housekeeper to each property rather than sending whoever is available. They get to know your home, your standards and the small details that matter to you. That continuity is one of the things our owners value most and it's a deliberate part of how we operate.

You don't get the call. We do. Our team handles guest support 24 hours a day, 365 days a year so you never need to be available, never need to be reachable and never need to worry about what's happening at the property while you're asleep, travelling or just getting on with your life. Most of our owners never deal with a single guest issue directly. That's what we are here for.

You don't have to chase us. Through your owner portal you can see bookings, income, statements and maintenance activity whenever you want to. On top of that your account manager keeps you proactively informed, which means you typically hear about anything significant from us before you've had a chance to wonder about it. Most owners tell us they check in occasionally out of interest rather than anxiety. That shift is one of the things we hear about most.

Holiday letting comes with a set of compliance requirements and we'll make sure you always know what's needed and when. Ultimately these are your responsibility as the owner, but you won't have to figure it out alone. We’ll prompt you when something is due, whether that's a gas safety certificate, electrical safety certificate, or fire risk assessment. We'll explain what each one involves when you onboard so nothing comes as a surprise and we're always on hand if you have questions along the way.

We document your property thoroughly during onboarding, including anything you want treated with particular care. Your housekeeper and account manager both know what matters to you. If anything is ever moved, damaged, or needs attention you'll hear about it from us before you have a chance to worry about it.

This is one of the things we think about most carefully. Holiday letting can create wear over time but proactive maintenance, quality guest screening and a housekeeper who takes genuine pride in the property makes an enormous difference. Owners who visit regularly consistently tell us their home still feels like theirs. That matters to us as much as it matters to you.

We document the property condition after every turnover. If damage occurs during a guest stay we handle the claim process and chase recovery. Every guest pays a £300 security deposit, which acts as a strong deterrent and means guests take considerably more care of your home. For maintenance issues we work with trusted local contractors, agree a reasonable pre-approved spending threshold with you upfront, and get your sign-off on anything above that. You're kept informed without being pulled into every small decision.

Only for the things that genuinely need your input, like a significant repair above your pre-agreed threshold or a decision about your calendar. Everything else we handle within the boundaries we agree with you upfront. Most owners tell us they forget about the property for weeks at a time and that's exactly what we're aiming for.

That's absolutely fine. Some owners want regular updates and to stay close to decisions, others want to hear from us as little as possible. We adapt to what works for you. Your account manager will find the right rhythm early on and adjust as your preferences become clear.

Absolutely. You can block dates for personal use whenever you want to. We'll work around your plans and you'll never be charged to stay in your own home. If you're planning extended personal use we can factor that into your income projections from the start so there are no surprises.

Yes, a significant number of our owners live outside the UK, some as far as Australia and the US. We're set up to manage everything locally so the distance doesn't affect how your property performs or how well it's looked after. Your account manager is your single point of contact and easily contactable. We can also provide the monthly statements and annual income summaries you'll need for tax purposes abroad.

Allowing pets can significantly widen your target market and increase income potential, particularly in the countryside. However, we understand that some properties may not be suitable for pets and we will make sure this is clear to guests when this is the case. Whatever you decide, we can set your home up with this in mind and optimise towards attracting bookings that meet your requirements. We'll also make sure pet-friendly guests know exactly what's expected of them and that your property is thoroughly checked after every pet-friendly stay.

We screen all bookings thoroughly to reduce the risk of party bookings. For most properties we wouldn't recommend actively marketing to stag or hen groups unless your property is specifically suited to it. For larger group bookings we apply stricter vetting, require ID verification and can increase the security deposit where appropriate. Your property's rules are enforced clearly from the moment of booking so guests know exactly what's expected before they arrive. In our experience the most effective deterrent is a combination of clear house rules, a visible security deposit and a host profile that signals the property is actively managed. Problem bookings are rare. When they do happen we act immediately, refusing or cancelling the booking before it can cause any issues.

In the right location a hot tub can meaningfully increase both nightly rates and occupancy, particularly in autumn and winter when guests are actively searching for that experience. The trade-off is ongoing maintenance cost and the operational complexity of managing it between stays. We'll give you an honest view based on your specific property and location rather than a blanket recommendation either way. For some properties it's a clear yes. For others the numbers don't justify it.

Your listing content and professional photography belong to you. If you ever decide to leave we'll make the transition as straightforward as possible. This is something we're happy to confirm in writing before you commit.

We don't believe in tying owners into long contracts. We ask for a reasonable notice period so we can manage any live bookings properly and hand everything over cleanly. We'll walk you through the terms clearly before you sign and there are no exit fees.

Book a free 15-minute call with our team. No paperwork, no commitment, just our candid view on potential partnership. We'll ask a few questions about your property and your situation, tell you honestly what we think it could earn and explain exactly how we work. If it feels like the right fit we'll take things from there. If it doesn't we'll tell you that too. You can book directly using the calendar on our contact page or drop us a message and we'll come back to you the same day.